Customer Testimonials
...built on trust

My son mark has just concluded the purchase of a Nissan GTR from your new performance centre in Glasgow. I would just like to congratulate you and more importantly your staff for the professional manner both Mark and myself were treated. This is the first time we have used your company (not last) if this experience is anything to go by.

B. Adams, Nissan Glasgow

I would like to inform you of my experience with Maklin Motors (Nissan) at Glasgow, from the first contact with your saleswoman she was very helpful and not to pushy when we were deciding to update our car, when entering the showroom,there was a warm welcoming presence that automatically put you to ease, we were offered drinks and it wasn't to much trouble to change my coffee to decaf and my 7 year old was fussed over with drinks and crisps and some colouring books to keep her entertained which was much appreciated, when introduced to the sales manager I thought the hard sale would begin and I pleased to say there was no pressure and he couldn't have been more helpful as we had a budget in mind, I was pleased with my choice a Nissan Note N-Tec and when picking the car up we liked again the fuss they made over us, especially when you are spending a lot of money, you want the experience to be memorable which it was, your staff is credit to you and I would like to say a big thank you to them all.

E. Richardson, Nissan Glasgow

I'd likel to commend the staff at Macklin Nissan. I purchased a Qashqai last week and I could not be happier with the attention and customer care I received. All the staff were very helpful. I am a very happy customer and will have no hesitation in recommending the company to anyone.

D. Pegg, Nissan Glasgow

Thank you so much for my lovely mini! I absolutely love it! You really are helpful and it always makes a difference when you don't have you stereotypical 'car salesmen'. The aftercare has been great too! I will defiantly use Macklin Motors again.

A. Clark, Ford Glasgow

I am very satisfied with the excellent level of customer service provided, questions were met with very clear answers and communication was excellent! The quality of the used car I have purchased is excellent. I am very pleased with the service of Ford Glasgow and Macklin Motors and will recommend to friends and family! Thank you!

A. Carter, Ford Glasgow

I was well looked after when I brought my car in for fitting of "parking sensors" The girls were very friendly and helpful and they are a great credit to your company.

J. Allen, Nissan Glasgow

I recently purchased a used car from Macklin Nissan on Wellbeck Road in Darnley. It was my first time buying a used car and the service provided by your staff was exemplary from start to finish. From my first visit to the branch I was made to feel very welcome, and did not encounter the hard sell attitude I'd struggled with at many other dealerships in and around Glasgow. Both salesmen that I dealt immediately put me at ease, and led me through the sale with the perfect mix of friendliness and professionalism. Being in sales myself, I can fully appreciate the amount of time and effort that your company must spend training your staff in customer service.

S. Wilkie, Nissan Glasgow

I am writing to express my delight with the new car I purchased last week from Macklin Motors, Glasgow. My friend did all the online searching and initial approaches, managing to find me a car that fulfilled all my specifications. I have never before even considered buying in this way, but the excellent service I received from the branch means that I would not hesitate to do so again in the future (although hopefully not too soon). I now have an excellent deal on an almost new car. The manner in which I was treated was polite and professional, yet also personal and friendly.

G. Gardener, Nissan Glasgow

Just like to say that I’m delighted with my new Nissan cube I purchased from Macklin Motors in Darnley. The salesman was wonderful and very patient with me talking me through all the different gadgets in the car. I’ve been in a few times with queries (how does this work) feeling a bit silly but this is no problem they take the time to show me. These boys are very professional and do a great job always offering u a cup of tea. I love my car and enjoyed this experience and didn’t feel under any pressure. This is the third car I’ve purchased and can honestly say the service at Macklin Motors was the best. I’ll be popping back in as the boys are putting on my personal reg.

P. Rich, Nissan Glasgow

I would like to praise one of your salesmen, I have bought many cars over the years but never have I spoken to a salesperson who is so genuine polite. When the time come's to buy another car I will definitely be in touch with your company as people who give such a good service deserve patronage, I will also inform friends of your first class service.

S. Kendal, Ford Glasgow

I am so pleased to have the pleasure of dealing with Ford Dunfermline, a garage that appears to have not lost site of the value of customer service. My car was repaired and handled quickly and efficiently but more commendable the attitude and empathy of the staff makes you feel truly listened to and valued. Macklin Motors is synonymous in Fife for having a high standard however up until recently I had struggled to understand why but after this encounter I now trust and recommend this garage and would have no hesitation using them in the future.

K Rowe, Ford Dunfermline

I would just like to say that Sales Executive made me feel very special from the moment I came in to the showroom up till I took my new car away. He was friendly, professional and a great credit to your company. He wasn't pushy and really made the whole experience very enjoyable for me. There was some nice little touches like the way my car was presented when I collected it. The whole deal suited me exactly from start to finish and he made it that little bit special.

H. Cullen, Nissan Glasgow

Thank you for the help I received from the service department they were ace.

D. Dalrymple, Ford Dunfermline

I cant praise you enough, not only did you sort my problem to my satisfaction, you dilvered such great service my partner bought a new car from him! I have been in several times since to fill in paper work etc and you always goes out of his way to chat and even remembers my name. I have already told friends and family about the wonderful service from this dealership and will continue to buy cars from you in the future. Once again I would like to express my thanks. What great customer service!

V. Larkin, Peugeot Paisley

Just bought a Peugeot 207, The service I received was unbelievable, Thanks again

G. Thorburn, Peugeot Paisley

Recently my husband and I bought 2 used cars from your Glasgow showroom. We were served by a Sales Executive who is a credit to your company very down to earth, courteous and efficient and kept us informed every step of the way. Thank you all, and we wish you every success for the future.

L McCluskey, Nissan Glasgow

They are a very impressive bunch. They were fast, personal and efficient. I've had my Nissan Leaf a month and love it.

I. Reeves, Nissan Glasgow

Best service I have ever received! I will certainly recommend to friends and family. A massive thanks to all at Paisley Peugeot.

S. Martin, Peugeot Paisley

I received an MOT and Service Macklin Motors Ford Hamilton last month and I am delighted at the exemplary service that I received form you team most notably you Service Receptionist. She was extremely responsive to my needs and gave top - notc service.

C. MacDonald, Ford Hamilton

I would like to congratulate you for the excellent service that I received recently from your Sales Executive. I have been purchasing cars for around 30 years and it was a plesure to meet him. He was professional at all times and he was fully aware of all the features on the car I was looking to purchase. I was extremely pleased to do business with your company.

R. Both, Ford Dunfermline

After having my car for 4 weeks now, I just to let you know how excellent your Sales Executive was during my whole buying experience, also when he wasn't available your other staff were very helpful. They were both extremely courteous, knowledgeable and helpful and made what is to be a stressful experience all the more easier.

J. Rooney, Ford Glasgow

Every time I speak to Service Receptionist either to book my car in or a general query nothing is a problem and she reassures me of your service. I really think she needs to be given a big thank you not just from me for your continued help.

P. Webster, Ford Dunfermline

I’d like to pass on my sincere thanks for the great experience I recently received whilst purchasing a Ford Kuga at Macklin Motors in Paisley. The Staff were professional and attentive.

I. Armstrong, Peugeot Paisley

Truly excellent customer service. I am extremely impressed at my latest visit to Macklin Ford, such was the outstanding customer service.

G. Ewen, Ford Dunfermline

The Sales Executive was by far the nicest motor salesman I have ever dealt with. Everything about his manner was ‘spot on’ and not once did he try to intimidate which many male salesmen do when trying to sell to females !!!!

S. Clark, Ford Dunfermline

Once again outstanding customer service from a fantastic team. Your Service Manager always a delight and thank you, A professional team but above all friendly and helpful, always a pleasure.

J. Lafferty, Peugeot Paisley

My good lady wife Mrs J. Whyte has just purchased her new Fiesta Zetec from Ford Dunfermline. Excellent service the way she was attended too superb; would recommend this dealership and all the staff without hesitation.

J. Whyte, Ford Dunfermline

I recently brought my Fiesta in to Macklin Motors for it's first year service and a fix to the boot, I would just like to say I was delighted with your team, the ladies on reception were extremely helpful and the job was carried out thoroughly.
Overall I'm very satisfied with the service I received, thank you.

G Parker, Ford Glasgow

After visiting several dealerships during the extreme bad weather in our search for a 4X4 it was a pleasant surprise to arrive at Macklin Motors Glasgow, where the the snow had been cleared from the parking area and the display vehicles (other dealerships in the area hadn't bothered!) We were greeted by the Sales Manager, who introduced your Salesman Executive after a road test in the GM's Kuga we completed a deal on a new Ford Kuga Individual AWD, which to our delight they had in stock. After efficiently arranging transfer of personalised number. We took delivery of our sparkling new Kuga two weeks later. We have had courtesy calls from Sales Executive and your GM, to check everything is OK ... Excellent Service and I will have no hesitation in recommending Macklin Motors Glasgow

A. McLellan, Ford Glasgow

I would like to congratulate your Glasgow Mazda dealership for their excellent Customer care when I recently purchased a Mazda MX5. I am enjoying the car immensely and will definitely be a repeat customer.

S. Monaghan, Mazda Glasgow

I've been a Ford customer along with my family for 12 years now, I looked online a Ford Titanium, exactly what I wanted and thought I'd try dealing with another (Ford) branch and I was put through to your Sales Executive. I can honestly say I feel extremely happy that I was put through to him. The way he has worked to get me into this new car, his communication and just customer care is so evident in the way he has dealt with me as a customer has not only meant that I have purchased the car I really wanted but has restored my faith in Ford. Please can you congratulate him on excellent customer service and for making my wife and I so happy with our recent purchase (we cannot wait to get into it!!) Please also accept my warmest thanks for having such a caring team up there in bonny Scotland!

J Welch, Ford Hamilton

I Picked up our Kuga from Macklin's a couple of weeks ago, all i can say is excellent service, very relaxed and professional service. good facilities, cracking play area for the kids, good enough to drop them off for a couple of hours.

I've had 17 cars in the last 17 years and this has by far been the best dealer service I've had. It was actually a pleasurable experience.

Loving the Kuga.

Philip, Ford Glasgow

My wife and I have been extremely pleased with the manner in which we have treated by all of the staff of Dunfermline Ford with whom we have come in contact. Right from the outset you have, guided us through the Motability procedure and, during the long wait for the S-Max kept us informed and advised throughout while attempting to obtain answers to my, sometimes rather fussy, technical queries with good grace and patience. A credit to your company as is your Master Technician who provided most of the technical answers to my queries and Accident Repair who dealt promptly with a very minor paint defect in the new car.

I am delighted with the new car, which is a pleasure to drive, and my wife finds the seating position and ride quality to be very comfortable.

B. Howitt, Ford Dunfermline

On Friday the 27th August my car was in for a replacement drive shaft and I would like to express my sincere thanks to all the staff for their courtesy and efficiency my car was ready in 2 hours excellent service thank you.

B Ritchie, Peugeot Paisley

Company registration number: 5984855 | Registered Office: Vertu House, Kingsway North, Team Valley, Gateshead, Tyne & Wear, NE11 0JH