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Used  Cars

Customer Testimonials

Showing 1 to 12 of 115 testimonials that match your search

I just wanted to give some feedback on the amazing experience I had recently in your store in Glasgow which was all down to the two Sales Executives. From the very first contact they were extremely helpful, kind and informative and nothing was too much of a bother for them. They made the process of me getting my car seamless and provided exceptional customer service at all times. All my previous experiences of car garages in Edinburgh were pretty awful and I was really dreading trying to find a new car however I really honestly couldn't be happier with how it all went. Please pass on my sincerest thanks to both of them, thank you so much again. Really couldn't recommend you guys enough!
Miss Dougan
Ford Glasgow
As always excellent customer service from the Service Advisors through the workshop staff and vehicle collection/delivery.
Mr Jones
Ford Dunfermline Service Centre
I'd like to say a massive thank you to the Sales Executive for helping me trade in my old car and pick a new one. This is the third car I've bought from here and it was definitely the easiest experience. You would never know that they were new to the job and I'm hoping they will still be there when it comes to trading in again. Thanks again, you were fab!
Miss Macdonald
Ford Glasgow
The Service Advisor was helpful, informative and efficient, advising me regularly how my vehicles service was progressing. Received service video, showing me the actual condition of tyres, exhaust etc. whilst i was waiting on my vehicle being washed and vacuumed. Very happy with the friendly efficient service i received at Macklin Ford Dunfermline
Mr Beveridge
Ford Dunfermline
I would just like to thank the sales exec for all their help in getting me the car that I was looking for. They are a fantastic sales exec, very professional and friendly no pressure in buying and a very good listener. I would also like to say I would recommend Macklin motors to my friends and family. Once again thank you for all your help.
Mr Tumilowicz
Ford Dunfermline
I had a concern about the service contract. The manager dealt with the issue, listened, reported back and resolved the matter. They also apologised for a short delay and responded on a Saturday initially as they had been unable to deal with the matter during the week. I would be grateful if you would express my thanks for their excellent service.
Mr Saldanha
Ford Glasgow
I would like to thank the Sales Executive for the organisation and professional ways they dealt with my new motability car that I collected yesterday, a credit to the company and I will be back again as I wouldn't go anywhere else now.
Mrs Latta
Ford Hamilton
The whole experience was very good and communication was excellent. I was kept up to date with what was happening and when I picked my new car the hand over was dealt with smoothly. Very professional, helpful and everything was explained well.
Miss Leonard
Ford Hamilton
My car has recently been in due to several faults, the service I received from the Service Advisor was exceptional, I was kept informed during the process and they made sure I was happy with everything. Massive Thank You.
Miss Marnock
Ford Dunfermline
I just wanted to say yet again the customer service we received from the sales person was first class and made the whole process hassle and stress free, answered any questions we had and was very professional.
Mrs Ennis
Ford Hamilton
This is my third car from Macklin motors. The Sales Executive made feel relaxed and at ease with his warm welcome. There was no pressure put on me to pick a car, I was only given advice. This again made me choose Macklin Motors for my new car. I thoroughly enjoyed my experience at the dealership, and look forward to my next visit. Well done Macklin Motors!
J Hopkins
Ford Hamilton
Delighted with the service received by Ford Glasgow. Nothing was too much trouble when purchasing my car, would definitely recommend Macklin Motors.
J Keenan
Ford Glasgow