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Any concerns or complaints are logged and sent to the dealership management to review and seek to resolve. Before any concerns are “closed off”, each concern is reviewed by either the Chief Executive or a member of our Board to make sure that we are learning from our mistakes and treating customers in line with our Values.
All trading companies are subsidiaries of Vertu Motors plc. Company registration number: 05984855. VAT registration: 902737238 Registered office for all group companies:
Fifth Avenue Business Park,
Gateshead, Tyne and Wear,