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Once again we bought from Macklin Motors despite living 40 miles away from the dealership. I think this proves how much we like dealing with them
I am writing to you to express my sincere thanks and gratitude to your Hamilton service team.
I purchased a Ford Mondeo that unfortunately developed a steering fault that required the rack to be changed under warranty.
Soon after fitting it was clearly evident that the steering precision and handling had been significantly negatively impacted by the fact that an after-market part had been fitted. While i understand the need to keep warranty costs under control i logged a complaint against the fitting of an after-market part on such a critical component related to the driveability and enjoyment of the car.
I wish you to know that I am delighted with the service I have received from Neil and the team in Hamilton and I have called them to express my thanks.
Macklin Motors Hamilton were about to lose my business but my faith has been restored given the outstanding job in resolving my complaint. The team are a credit to your company.
The salesmen were all very professional polite and enthusiastic about my interest and completely blew me away with the service and the rest of the team.
Hamilton Branch is definitely recommended!
The staff at the dealership went above and beyond what is expected from them!
Would highly recommend this dealership to anyone.
Hello, I am writing to praise the professionalism of sales executives at the Mazda Hamilton.
We will certainly be remaining Macklin customers. many thanks.
Everyone at this dealership is very helpful and kind. Everything was handled professionally and politely.
Throughout the purchase process of our new car, the attentive and professional service from the sales executives at this dealership.
Very impressed with dealership and Macklin in general.
I recently purchased my first car from your company and I would like to take the time to tell you that my experience was fantastic.
With what was a massive decision to make on my part was made easier by your great sales team. Everyone was friendly and helpful and put me at ease. Thank for making this a pleasant experience.
The customer service is great! They have kept me well informed and were all very pleasant!