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Used  Cars

Customer Testimonials

Showing 1 to 12 of 312 testimonials that match your search

I'm in Birmingham and saw the car online in Macklin Motors in Paisley. Contacted the dealership and spoke to a Sales Executive. From then on the service, communication, information, reassurance and friendliness, together with a lack of pressure was beyond excellent. Due to this I purchased the vehicle. On collection I was introduced to the Sales Manager again totally professional and friendly. As to the vehicle, it exceeded my expectations. I would definitely recommend. Worth the journey I made. An excellent dealership. Thanks.
Mr Ariss
Peugeot Paisley
I just wanted to give some feedback on the amazing experience I had recently in your store in Glasgow which was all down to the two Sales Executives. From the very first contact they were extremely helpful, kind and informative and nothing was too much of a bother for them. They made the process of me getting my car seamless and provided exceptional customer service at all times. All my previous experiences of car garages in Edinburgh were pretty awful and I was really dreading trying to find a new car however I really honestly couldn't be happier with how it all went. Please pass on my sincerest thanks to both of them, thank you so much again. Really couldn't recommend you guys enough!
Miss Dougan
Ford Glasgow
As always excellent customer service from the Service Advisors through the workshop staff and vehicle collection/delivery.
Mr Jones
Ford Dunfermline Service Centre
Effortless, booked car in, courtesy car ready. Call mid afternoon to say vehicle ready. Brief run down of works done on collection.
Mr Higgins
Nissan Glasgow Central
We had a fantastic buying experience from the Sales Executive. The Sales Executive was very good in listening to our requirements and exceeding our expectations. We felt at ease and no pressure in making any decision and felt like we could be honest with them. Normally car sales executives are stereotyped as an area of concern and heavy pressure, however with more people like the sales executive we dealt with car sales executives won't be given a bad name! We were very well looked after and felt very welcome, especially as we were coming all the way from Coventry, England to buy the vehicle. I didn't think I'd ever say this, but I will be calling the Sales Executive next time I buy a car! Keep it up!
Mr Bhamra
Nissan Glasgow Central
As per usual at Macklin Motors Service Department, great customer service, polite, friendly and very knowledgeable.
Mr Curran
Nissan Glasgow Central
The Mobility Sales Executive, is a credit to your company. Whilst buying new car they arranged a car with all the spec that I wanted, they then explained every piece technology that was in the car. They advised my wife and I to test drive the vehicle, which we did and made our minds up right away that was the car for us. During the process of the car being built, the Sales Executive kept us up to date regarding the build and when we would receive the car. I will not hesitate to recommend Macklin Motors Paisley.
Peugeot Paisley
I was not an easy man to please, however, yesterday was a whole new ball game. I want to take this opportunity to thank all whom I dealt with, including the cleaner. They are all an asset to Macklin Motors. Once again, thank you
Mr Morton MBE
Nissan Glasgow Central
I'd like to say a massive thank you to the Sales Executive for helping me trade in my old car and pick a new one. This is the third car I've bought from here and it was definitely the easiest experience. You would never know that they were new to the job and I'm hoping they will still be there when it comes to trading in again. Thanks again, you were fab!
Miss Macdonald
Ford Glasgow
Excellent service. Allowed drop off of car night before work to be done. All work completed as arranged and collected same day well done.
Mr Corrigan
Nissan Glasgow Central
Having gone to another dealership (Arnold Shark I mean Clarke) and ordered a black Tucson N line I was told it was on the boat and in the way to the UK , it would be here on the 16/09/2020 collection was set for 18/09/2020. 6 days before collection I got the dreaded phone call it was going to be another 6/8 weeks and there was absolutely none in the UK. I called your Edinburgh west dealership and got put in contact with a Sales Executive and OMG within 6 days I had my new car same make and model just a different colour which, I like better than the black one ordered. The Sales Executive was just the absolute best and kept me well informed of the progress of my application, reg plate everything. This Executive, in my eyes, worked extremely hard and created a miracle in 6 days for me. The aftercare has been amazing and the Sales Executive has kept in contact to make sure everything is okay which we've never had from another dealer before. I honestly can't praise or recommend them enough. I believe in paying it forward and with how amazing the Sales Executive has been they deserves recognition of that so much so that I have also contacted Hyundai to tell them what an outstanding Sales Executive they have been. Like where did youse hide that little diamond of an executive? You need to clone them and put a little one of them in all your dealerships.
Mrs Ballantyne
Hyundai Edinburgh West
The Service Advisor was helpful, informative and efficient, advising me regularly how my vehicles service was progressing. Received service video, showing me the actual condition of tyres, exhaust etc. whilst i was waiting on my vehicle being washed and vacuumed. Very happy with the friendly efficient service i received at Macklin Ford Dunfermline
Mr Beveridge
Ford Dunfermline