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It was indeed a pleasure to deal with young men that fully understand what customer satisfaction is all about. Outstanding professionalism in all aspects of the sale, understanding the customer was at the highest level. Well done guys and I hope this feedback is recognised and your line manager gives you both a thumbs up. A very happy customer.
J Cuthbertson, Ford Glasgow
I got it by the bucket loads of help at this dealership, a pleasure to deal with.
C Cochrane, Ford Hamilton
Hi. Having visited your new showroom in Glasgow, I successfully purchased a Nissan Juke. It has to be said all staff, with the exception of NONE, were lovely!.. A pleasant change in a car showroom.
F Macfarlan, Nissan Glasgow Central
Excellent Service received today at Macklin Motors Ford Darnley. Couldn't have been left happier after the excellent service I'd received
A Miller, Ford Glasgow
@MacklinMotors In for my routine service ! Special thanks to the branch !
A Miller, Nissan Glasgow South
Intermittent issue with clutch pedal sticking fixed under Ford warranty. Courtesy car provided. Friendly and professional staff always willing to help. Makes such a difference compared to recent experiences at other Ford garages.
R Steel, Ford Glasgow
I would just like to say this was the most pleasant and easiest experience of the sales experience I have had in the 40 years since I first purchased a car. We had heard good things about Macklin's from friends and acquaintances as well as good reviews of the car we chose. The making of an appointment with the disability specialist salesman was simple and the welcome friendly and professional. Display of the cars made it easy for me to try them out. He knew his cars and was able to help us with our choice and the various options. I used to train and manage sales in my early career and I would have been proud to have him as part of my team. Everything about the transaction, including keeping us up to date with everything, processing the paperwork and ensuring the on time delivery of the car was impressive. I cannot think of anything that would have improved the experience. He made it easy for us and we have no hesitation in recommending the company and the car which we love.
M Doherty , Ford Hamilton
From May 2016 I was searching for a new mobility car. I went to Macklin motors Hamilton where I was introduced to the Motability specialist although I was a few months early he was extremely helpful as I was interested in Fords. I was very pleased with the attention and friendliness my wife and I received from him and everyone at Macklin motors. With his help and experience I selected the ford Kuga titanium x. Its a lovely car and I would like to thank everyone at Macklin motors for their help and professional advice.
W Craig , Ford Hamilton
I had never dealt with a mobility car before but after meeting with the rep. at Macklin motors we had an excellent experience and we're made to feel at ease as he answered all our questions and explained how it would work. We left our meeting and I must say we were both pleased with our reputation. I have bought cars before from other firms but all my dealings will be with Macklin Motors from now on. My friends and family have all been told about our experience with Macklin Motors.
C McCrimmon, Ford Hamilton
I have just picked up my new Ford Fiesta from Macklin Motors in Hamilton. This is the third car I have bought from this branch. The customer service from Sales Executive and Sales Manager was absolutely excellent from start to finish. They both made me feel like a very valued customer and could not have been any more helpful. With the sales executive leading by example with his warm and friendly approach with customers and the fact that they both have excellent product knowledge and great communication skills I felt I was getting the best advice possible for choosing my new car. I would not hesitate to recommend this company to friends and family.
M Russell, Ford Hamilton