A message from Robert Forrester, CEO of Vertu Motors plc.

Used  Cars

Customer Testimonials

Showing 1 to 10 of 301 testimonials that match your search

The Service Advisor was helpful, informative and efficient, advising me regularly how my vehicles service was progressing. Received service video, showing me the actual condition of tyres, exhaust etc. whilst i was waiting on my vehicle being washed and vacuumed. Very happy with the friendly efficient service i received at Macklin Ford Dunfermline
Mr Beveridge
Ford Dunfermline
Used live chat to book car for service. What a positive experience as I struggle with phones due to hearing loss. Well done Macklin Motors.
Ms Beer
Nissan Glasgow South
Dear Sirs, following a major problem with my car on the day which your dealerships temporarily close I contacted you again on Monday 30th March and spoke with an agent. I explained my situation and he agreed to book my car into Macklin, Seafield, Edinburgh. I dropped it off with the Service manager on the 31st and they called me later that morning advising of the problem. I agreed to the work as my car is necessary because of my wifes health. Much to my delight the car was ready to collect later that day. Can I put on record my thanks to the service manager and their team for their fantastic help and can I also say that anytime I deal with this location all staff are extremely helpful and courteous. Please ensure my thanks are passed to the team and if possible highlighted to your CEO.
Mr Moir
Hyundai Edinburgh East
I would just like to thank the sales exec for all their help in getting me the car that I was looking for. They are a fantastic sales exec, very professional and friendly no pressure in buying and a very good listener. I would also like to say I would recommend Macklin motors to my friends and family. Once again thank you for all your help.
Mr Tumilowicz
Ford Dunfermline
I had a concern about the service contract. The manager dealt with the issue, listened, reported back and resolved the matter. They also apologised for a short delay and responded on a Saturday initially as they had been unable to deal with the matter during the week. I would be grateful if you would express my thanks for their excellent service.
Mr Saldanha
Ford Glasgow
We received excellent service and attention from the Sales Exec
Mr McLelland
Hyundai Edinburgh East
We loved our Hyundai Ioniq. We love our new one even more. We always get a good reception at your dealership, whether in the sales room or at the Service section. The Sales Exec is friendly, patient, supportive and very professional inspiring confidence in your company and your cars.
Mr Cowan
Hyundai Edinburgh East
Excellent service.
Miss Bulloch
Hyundai Edinburgh East
I would highly recommend Macklin Motors especially the Sales Exec. They were extremely helpful and friendly from start to finish. We were given great advice, and never pressured. Super helpful and knowledgeable. Would recommend to everyone. Super positive experience thanks!
Mrs Jalocha
Hyundai Edinburgh West
Excellent service from start to finish. The Sales Execs are a credit to your company.
Mr McGarvie
Hyundai Edinburgh East