Customer Testimonials

I wanted to take the time to praise the knowledge of one of your staff. His works in new car sales in the Darnley branch. He took a lot of time explaining the various Nissan Juke models to my Mum and arranged a test drive . He explained all the features and was extremely professional. He ensured he provided us with different and varied payment plans to suit our needs and was extremely polite and well mannered and not pushy. I hope that this can be passed to the branch as we feel he set an excellent example to your company.

I would like to thank the girl on the service desk for juggling her workload to accommodate me following a breakdown to my Qashqai. Her customer facing skills coupled with some good humour are a valuable asset to Macklin Motors.

Can you please pass on my feedback to the manager/supervisor of the young woman who I spoke to this morning on the phone re my car.. She not only solved the problem for me on the phone (which then avoided me trying to find a time to get my car into the garage when I use it all day for work) she was pleasant, helpful, good humored and very respectful. A pleasure to talk to.

I have sent this email, as my car was serviced for the first time by Macklin Motors Darnley Glasgow. May i say from the moment of booking in my car, to dropping the car off and collection of the car my experience was a delight and a pleasure. The booking in staff where polite efficient and swift in receiving the car, to showing me to my courtesy car. I would like to thank your staff for an enjoyable and stress free day.

May i say that from the moment of booking my car in, too dropping it off and collecting the car it was a pleasure and a delight. I would like to thank you for an enjoyable and stress free day.

Lynn on the service desk took my problem into hand and dealt with it personally. Lynne's customer service skills are first class. I genuinely hope managers recognise the ability and level of customer care given by Lynne. I am very great full for all of her help and hope to deal with her in the future as I know I can rely on her.

A huge thank you to Jody, Ronnie and Chris at Macklin Motors, Glasgow Nissan, a wonderful service.

Thank you for providing such fabulous customer service, they kept in touch and made sure we were happy. 10 out of 10 all round!

I have had a very positive experience dealing with Macklin Motors Nissan Glasgow and in particular the sales executive who was so enthusiastic, genuine and helpful. I would without a doubt go back to the dealership again as I have had such a smooth and easy experience in getting a new car with the help and knowledgeable advice she gave. Thank you.

I have today witnessed customer service at the highest standard. From the bottom to the top I have to take my hat off to you, I came out of your Macklin Motors Nissan Glasgow dealership feeling like a king. Thank you.

I would just like to say how impressed I was by the staff at Macklin Motors Glasgow. Billy was very helpful and patient. He was more than willing to go the extra mile. They are an excellent team, thank you!

I wanted to take the opportunity to recognise the service provided by Billy. He was the Motability specialist and was immediately sensitive to our situation. He took the time to sit down and chat with us as this was our first time using the Motability scheme.

Throughout the process, we were kept up to date with everything that was happening and any queries we had. Billy was more than happy to help us.
Before leaving with our new car Billy introduced us to the Service team and spent time showing us how the car worked. The process from our first chat to collecting the car was so smooth and stress free.
I am pleased to say that we will now always be coming to Bristol Street Motors and will recommend your company to family and friends.