Customer Testimonials

The Sales Executive was by far the nicest motor salesman I have ever dealt with. Everything about his manner was �spot on' and not once did he try to intimidate which many male salesmen do when trying to sell to females !!!!

My good lady wife Mrs J. Whyte has just purchased her new Fiesta Zetec from Ford Dunfermline. Excellent service the way she was attended too superb; would recommend this dealership and all the staff without hesitation.

I recently brought my Fiesta in to Macklin Motors for it's first year service and a fix to the boot, I would just like to say I was delighted with your team, the ladies on reception were extremely helpful and the job was carried out thoroughly.
Overall I'm very satisfied with the service I received, thank you.

After visiting several dealerships during the extreme bad weather in our search for a 4X4 it was a pleasant surprise to arrive at Macklin Motors Glasgow, where the the snow had been cleared from the parking area and the display vehicles (other dealerships in the area hadn't bothered!) We were greeted by the Sales Manager, who introduced your Salesman Executive after a road test in the GM's Kuga we completed a deal on a new Ford Kuga Individual AWD, which to our delight they had in stock. After efficiently arranging transfer of personalised number. We took delivery of our sparkling new Kuga two weeks later. We have had courtesy calls from Sales Executive and your GM, to check everything is OK ... Excellent Service and I will have no hesitation in recommending Macklin Motors Glasgow

I've been a Ford customer along with my family for 12 years now, I looked online a Ford Titanium, exactly what I wanted and thought I'd try dealing with another (Ford) branch and I was put through to your Sales Executive. I can honestly say I feel extremely happy that I was put through to him. The way he has worked to get me into this new car, his communication and just customer care is so evident in the way he has dealt with me as a customer has not only meant that I have purchased the car I really wanted but has restored my faith in Ford. Please can you congratulate him on excellent customer service and for making my wife and I so happy with our recent purchase (we cannot wait to get into it!!) Please also accept my warmest thanks for having such a caring team up there in bonny Scotland!

I Picked up our Kuga from Macklin's a couple of weeks ago, all i can say is excellent service, very relaxed and professional service. good facilities, cracking play area for the kids, good enough to drop them off for a couple of hours.

I've had 17 cars in the last 17 years and this has by far been the best dealer service I've had. It was actually a pleasurable experience.

Loving the Kuga.

My wife and I have been extremely pleased with the manner in which we have treated by all of the staff of Dunfermline Ford with whom we have come in contact. Right from the outset you have, guided us through the�Motability procedure and, during the long wait for the S-Max kept us informed and advised throughout while attempting to obtain answers to my, sometimes rather fussy, technical queries with good grace and patience.�A credit to your company as is your Master Technician who provided most of the technical answers to my queries and Accident Repair who dealt promptly with a very minor paint defect in the new car.

I am delighted with the new car, which is a pleasure to drive, and my wife�finds�the seating position and ride quality to be very comfortable.