A message from Robert Forrester, CEO of Vertu Motors plc.

An Important Message From Robert Forrester, CEO of Macklin Motors

An Important Message From Robert Forrester, CEO of Macklin Motors

An Important Message From Robert Forrester, CEO of Macklin Motors

 

Updated: 27h May, 2020 @15:08

I am delighted to say from June 1st customers will be able to collect a car which has been purchased either online or via the telephone directly from our dealerships in Scotland. Home delivery options are also available.  

Safety remains at the forefront of our thoughts and this service will be offered on an appointment-only basis. All handovers will take place from a designated exterior handover area and full social distancing practices will be in place to ensure both colleague and customer safety. Our showrooms and forecourts remain legally closed for sales following Government guidance.  

Until we can fully re-open our showrooms, our colleagues will remain on hand to assist with your sales and aftersales enquiries via telephone, email or live chat and our websites are fully functional with online car retailing capability. Customers are increasingly taking advantage of these online options.  

We are now fully open in our aftersales departments for servicing, MOT and repairs. We have produced a video which covers the details, but to give an overview – we have introduced social distancing measures, an appointment-only system, protective screens at our service desks as well as cashless payments. 

 Thank you for your patience, and for working with us to ensure our dealerships are a safe place to visit and work.    

  

 Robert Forrester, CEO

 

 

 

Watch the video COVID-19 - Your Questions Answered

Back to Latest News»

* Denotes a required field. We treat your personal data with care, view our privacy policy here.

Social Media

All News