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Join the Scheme and keep all information up to date with your Motability Scheme online account.
Macklin Motors

Manage Your Motability Lease with a Motability Scheme Online Account

Manage Your Motability Lease with a Motability Scheme Online Account

  • Apply for a new car and view all lease information in one place with your Motability Scheme online account
  • After you have started your online application, you can choose your car at the dealership
  • View the status of your application easily at your online account and stay up to date
  • Update your personal information and payment details in minutes


If you are looking to get a new Motability vehicle or join the Motability Scheme, it’s a good idea to create an online account. It allows you to manage and view your lease details, ensuring everything is kept up to date.

We recommend setting up your online account before visiting the dealership. This allows our trained Motability experts to spend more time on picking the right car for you.

Continue reading to find out how and why you should get your own online account.


Apply for an online account

Customers without an appointee can apply online for a Motability car or Wheelchair Accessible Vehicle (WAV).

Regardless of if you are an existing customer or are looking to join the Scheme, you can apply.

Click to create an account if you don’t have one yet. If you do, click to sign in.

For more information, read the article about online accounts on Motability website.


Order your new Motability vehicle

Existing customer

Once you have created your account and signed in, go to the ‘New car application’ section of the account. In this area you can enter your personal information, details about your mobility allowance, and more.

You must be within three months of your current lease, or lease extension to apply for a new car online.

New customer

Firstly, create an online account to get started. You’ll also receive information about the Motability Scheme. After this, you can apply for a new Motability car. You will be asked to provide the following information:

  • Personal information, including name, home address and date of birth
  • Mobility allowance details
  • Details about any grants (if applicable)
  • Your two named drivers (if they have an England, Wales or Scotland driving licence)


Set up a new Motability Online Account


After you have started your application online

Starting the Motability vehicle application online is the first step in the process.

After you have completed the online application, you are asked to visit a dealership to select your car. This is your opportunity to ask questions, test drive the vehicle, and information about next steps.


Waiting for your new Motability car

Once you have ordered your new Motability vehicle, you can check the details from your online account. There’s also information about the status of the application, allowing you to keep on top of the order.

The online account will also feature a PIN, required for collection or delivery. You can easily view it on your smartphone when you go to collect your new car from the dealership.

In your account, you can also change your payment preference to a bank transfer, instead of a cheque. If you are eligible for the Good Condition Payment or New Vehicle Payment, you will receive the payments to your bank account faster.


Benefits of a Motability Scheme online account

Not only will you save time at the dealership, but you can also get started on your application from anywhere. Other benefits include:

  • All information in one place, making it easier to keep it updated
  • Add or change named drivers during your lease agreement
  • View insurance cover details at a glance
  • Update personal information, such as your address or contact details in minutes
  • Find your dealership’s details to get in touch with them
  • Check lease dates and Motability Scheme documents, all in one place


If you are looking for a new Mobility Scheme vehicle, we’re here to help. With the guidance of our skilled Motability experts, you can find the right car for your needs.

The Motability Scheme helps people with disabilities and their families enjoy greater freedom. You can simply exchange part or all of your mobility allowance for a brand-new car. The deal covers everything from insurance and repairs to tax and servicing.

Learn more about Motability Scheme